TERMS AND CONDITIONS

Effective date: 2020

EXPECTATIONS:

Once our family has access to the program, my purchase is confirmation that we will hold ourselves accountable to diligently watching the courses to achieve our desired outcomes, but this contract and the terms that follow signify the formal agreement between me and the company, Vigilant Families.

In Simple Language: You’re committed to doing this! You’re an action taker! You’re ready to get started!

PURCHASE AGREEMENT AND TERMS OF SALE:

This Agreement is a legal agreement between you (here forth known as “Student”) and Fearless Narrative, LLC. (here forth known as “Vigilant Families”). By purchasing a Vigilant Families product, the Student certifies they have read, understand, and agree to this Agreement as well as the Refund Policy. All sales are final.

The Student also understands that this Purchase Agreement is a legally binding contract when signed by the Student and accepted by Vigilant Families.

In Simple Language: Fearless Narrative LLC does business as Vigilant Families. Very simply, we offer online education, resources, and products that teach you how to be more vigilant as a family in the fight against child sex trafficking . Signing this agreement means we’re in this together. If you don’t sign, we can’t move forward.

PAYMENT:

I understand that I am responsible for paying Vigilant Families in full for the purchased product(s) (listed above). All prices listed for Vigilant Families products and services are listed in United States Dollars (USD). Purchases may show up on your bank account statements after currency conversion has occurred for your country of origin. The Student may lose access to the program and/or coaching if payments are missed or full payment is not completed by the due date. Payments delinquent over 7 days will be sent to debt collections. After five (5) days of non-payment, Vigilant Families reserves the right to terminate the agreement and write-off the remaining balance at the Company’s sole discretion. Once a payment is written off, the Student will have to repurchase the product in full in order to gain access. Prior payments may not be applied to any future purchases. Finance charges will be assessed to all payment plans. Authority for payment must be given at the time of placing your order. Lastly, payment will occur on the same day each year/month as original payment date. For example, a customer with a monthly subscription set to cycle on the 2nd of the month will always be billed on the 2nd. If a month doesn’t have the anchor day, the subscription will automatically adjust to a day or two before or after depending on the circumstance. (No anchor day, leap year, etc.) In Simple Language: You’ll pay your bills because you’re a good person and an upstanding citizen. If you don’t, we can’t continue to give you access to what others are paying for.  

NOTICE TO BUYERS:

You must be 18 years of age or older to sign this Agreement. Please be sure you read, understand and approve of this Agreement before you sign. If you are not 18 years of age, you must have your legal guardian sign off on this Agreement.

REFUND POLICY:

Due to the nature of Vigilant Family’s programs, refunds for purchased products or down payments will not be given.

We are completely devoted to your success, and guarantee you’ll love our program. If during the program you need help or support, ask and you will get it via the the Family Success team using the [email protected] email. By investing in your family and making a commitment to yourself and others you are more likely to succeed. Because of this, the intimate nature of the group and limited availability of spaces in this program, no refunds will be granted after purchase.

In Simple Language: We don’t give refunds because we are devoted to your success and you are devoted to learning how to keep your family most safe.

ACCESS TO COURSE CONTENT, ONLINE COMMUNITY, AND RESOURCES PROGRAM:

Students will have access to the course content of their core offer products for one year and use their purchase to become more vigilant of the child sex trade as well as learn how to keep their family more safe. While a paying and active member of Vigilant Families, you will also have access to the private, online social group.  Resources are periodically emailed or added to our online course portal as available and in no rhythmic or strategic pattern.  See CANCELLATION and REFUNDS of SUBSCRIPTION below for more details.

Cancellation and Refunds of Subscription:

Initial Access Fee and Monthly Subscription: The Student has TEN (10) days from the date of the original purchase and to request a refund for your Vigilant Families initial fee and monthly subscription. Any refund request after the TEN (10) day time limit will not be processed. The Student may cancel at any time after the initial TEN (10) days has passed. However, cancellation is not retroactive and a refund will not be permitted for the initial access fee payment. The additional monthly subscription payment policy is as follows: After the TEN (10) days from date of original purchase, the monthly subscription may be canceled as late as 5 days to prior to the next billing cycle to avoid future charges. No refunds on previous billing cycles will be permitted, and written cancellations received after the 5 day window will be charged. Access to products, benefits, and the online community will be terminated immediately. All requests MUST be submitted in writing to [email protected] Once a valid refunded request is submitted for the subscription, the refund process will take no more than 30 days. All refunds will be returned to 1) the original credit card, 2) the student’s PayPal address. International orders will be refunded back to the original credit card.

Terms of Subscription Renewal: Vigilant Families Subscriptions automatically renew each year at the stated retail price until the subscription buyer notifies the company that they wish to cancel. Cancellation and refund requests MUST be submitted in writing to [email protected].  

NO GUARANTEE OF RESULTS:

YOU (THE “STUDENT”) EXPRESSLY AGREE THAT YOUR USE OR INABILITY TO USE Vigilant Families’ PROGRAM(S) IS AT YOUR SOLE RISK. The contents of Vigilant Families’ programs is for informational purposes only. By purchasing. you accept, agree and understand that you are fully responsible for your progress and results from your participation and that we offer no representations, warranties or guarantees verbally or in writing regarding your results of any kind. You alone are responsible for your actions and results in life and safety which are dependent on personal factors including, but not necessarily limited to, your skill, knowledge, ability, dedication, network and financial situation, to name just a few. Use caution and always consult your local law enforcement, accountant, lawyer, or professional advisor before acting on this or any information related to a lifestyle change for your family, safety, or finances. You also understand that any testimonials or endorsements by our clients, customers or audience represented on our programs, websites, content, landing pages, sales pages or offerings have not been scientifically evaluated by us and the results experienced by individuals may vary significantly. Any statements outlined on our websites, programs, content and offerings are simply our opinion and thus are not guarantees or promises of actual performance. We offer no professional legal, medical, psychological, or financial advice.

In Simple Language: You are responsible for your results, outcomes, family’s safety, and decisions, not Vigilant Families. We are committed to helping you, but cannot control infinite variables.

USE OF RECORDINGS:

Please note that live group calls, webinars, testimonials, Facebook posts and/or messages, or other audio or visual services may be recorded and can be used in the future by Vigilant Families for business and promotional materials or in conjunction with the sale of any products or services unless you specifically request otherwise. If you would like to make such a request, please send an email to [email protected].

In Simple Language: We’d love to share your success story with our team and with others. Just tell us if you don’t want us to share it.

INTELLECTUAL PROPERTY:

By accepting this Agreement, you acknowledge and agree that all content presented to you within Vigilant Families’ program is protected by copyrights, trademarks, service marks, patents or other proprietary rights and laws, and is the sole property of Vigilant Families  and/or its Affiliates. You are only permitted to use the content as expressly authorized by us or the specific content provider. Except for a single copy made for personal use only, you may not copy, reproduce, modify, republish, upload, post, transmit, or distribute any content or information from this site in any form or by any means without prior written permission from us or the specific content provider, and you are solely responsible for obtaining permission before reusing any copyrighted material that is available within the program. Any unauthorized use of the materials appearing in the program may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.

In Simple Language: Don’t try to steal our content and call it your own. We made it for you to use, not to copy. If you copy it, there will be not-so-fun consequences. 

 

HOURS OF OPERATION:

Fearless Narrative, LLC corporate office and shipping department are open Monday-Friday, 9am – 5pm CST. We close for all government observed holidays. These policies and procedures apply to all Fearless Narrative, LLC  products sold on this site or any other site owned by Fearless Narrative, LLC that includes a link to this page: VigilantFamilies.org

BILLING ADDRESS:

Billing address must be the same as the shipping address. Due to credit card procedures, we cannot ship to a different address than we bill to.

CUSTOMER SERVICE / STUDENT SUCCESS:

If you have questions or comments regarding Vigilant Families’ products, please email us at [email protected] or call 512.778.0433

BUSINESS MAILING ADDRESS:

700 4th Street

Marble Falls, TX 78654

ACKNOWLEDGEMENT:

The Enrolment Agreement and Terms of Sale shall constitute the entire agreement between the Participant and Vigilant Families. The Student understands and agrees that this Agreement supersedes any prior oral or written agreements or statements and may not be modified without the written agreement of Vigilant Families. I also understand that this Agreement constitutes a binding contract upon acceptance by Vigilant Families.

In Simple Language: Do you agree?






This agreement is property of Fearless Narrative, LLC - All rights reserved